A71 Privacy Policy – How We Collect, Use, and Protect Your Personal Data in Bangladesh

1. What Personal Data A71 Collects

When you register for an a71 account or use the platform, we collect certain personal information. The types of data collected depend on how you interact with the platform. Below is a summary of the main categories:

A71 does not collect data from individuals under the age of 18. If we become aware that data has been collected from a person under 18, that data will be deleted and the associated account will be closed. The a71 platform is strictly for adults.

2. How A71 Uses Your Personal Data

A71 uses the personal data it collects for specific, legitimate purposes related to operating the platform and serving members in Bangladesh. We do not use your data for purposes beyond those described here without your consent.

• Account management: To create, maintain, and manage your a71 member account, including processing login requests and account updates.
• Age and identity verification: To confirm that you meet the 18+ age requirement and to verify your identity when required. This is a core obligation for an adults-only platform.
• Platform operation: To process bets, record transactions, display account balances, and deliver the sports betting and slots gaming features of the platform.
• Fraud prevention and security: To detect and prevent fraudulent activity, unauthorized account access, and misuse of the platform.
• Responsible gaming: To monitor usage patterns that may indicate problematic gambling behavior and to apply account restrictions where appropriate in the interest of member welfare.
• Customer support: To respond to your queries, complaints, and requests submitted via email or other support channels.
• Platform improvement: To analyze usage data in aggregate to understand how the platform is used and to identify areas for improvement.
• Legal and compliance obligations: To meet any applicable legal or regulatory requirements relating to record-keeping, reporting, or data retention.

A71 does not use your personal data to send unsolicited marketing communications to third parties, and does not sell your data to advertisers or data brokers.

3. Legal Basis for Processing

A71 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill the agreement between you and a71 when you register and use the platform — for example, managing your account and processing transactions.
• Consent: Where you have given explicit consent to specific processing activities, such as receiving platform updates by email. You may withdraw consent at any time by contacting support.
• Legitimate interests: Processing carried out for a71's legitimate business interests, such as fraud prevention, platform security, and improving the member experience, provided these interests do not override your rights.
• Legal obligation: Processing required to comply with applicable laws and regulations, including data retention requirements.

4. When and With Whom A71 Shares Your Data

A71 does not sell, rent, or trade your personal data to third parties for commercial purposes. Your data may be shared in the following limited circumstances:

• Service providers: A71 may share data with trusted third-party service providers who assist in operating the platform — for example, payment processors, hosting providers, and identity verification services. These providers are contractually required to handle your data securely and only for the purposes specified by a71.
• Legal requirements: A71 may disclose personal data if required to do so by law, court order, or regulatory authority. In such cases, a71 will disclose only the minimum data necessary to comply.
• Fraud and security investigations: Where there is a reasonable suspicion of fraud, money laundering, or other illegal activity, a71 may share relevant data with appropriate authorities or investigative bodies.
• Business transfers: In the event of a merger, acquisition, or transfer of assets, member data may be transferred as part of that transaction. Members will be notified of any such change via their registered contact details.

A71 does not share your personal data with third-party advertisers, marketing agencies, or data analytics companies for commercial profiling purposes.

5. How Long A71 Retains Your Data

A71 retains personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. The general retention principles are as follows:

• Active accounts: Personal data associated with an active a71 account is retained for the duration of the account's existence.
• Closed accounts: Following account closure — whether voluntary or due to a breach of the Terms and Conditions — a71 retains certain data for a period necessary to meet legal obligations, resolve disputes, and prevent fraud. This period is typically up to five years from the date of closure, depending on the nature of the data.
• Transaction records: Financial transaction records, including deposit and withdrawal history and bet records, are retained for a minimum period as required by applicable financial regulations.
• Support communications: Records of communications with the a71 support team are retained for a reasonable period to assist with ongoing or future queries and for quality assurance purposes.

When data is no longer required, a71 will delete or anonymize it in a secure manner. You may request deletion of your personal data by contacting support at [email protected], subject to any legal retention obligations that apply.

6. How A71 Protects Your Personal Data

A71 takes the security of member data seriously and implements technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. These measures include:

• Encrypted data transmission using HTTPS across the a71 website and application.
• Secure storage of passwords using industry-standard hashing techniques. A71 does not store passwords in plain text.
• Access controls that limit which staff members can access personal data, based on their role and the minimum necessary access principle.
• Regular review of security practices and systems to identify and address potential vulnerabilities.

While a71 takes reasonable steps to protect your data, no system is completely immune to security risks. You also play an important role in keeping your account secure. Use a strong, unique password for your a71 account, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorized access.

A71 will notify affected members in the event of a data breach that poses a significant risk to their rights or interests, in accordance with applicable notification obligations.

7. Cookies and Technical Tracking

A71 uses cookies and similar technologies to support the operation of the platform. Cookies are small text files stored on your device when you visit a website. A71 uses the following types of cookies:

• Essential cookies: Required for the platform to function correctly, including maintaining your login session and remembering your preferences. These cannot be disabled without affecting platform functionality.
• Functional cookies: Used to remember your settings and improve your experience on the platform, such as language preferences and display settings.
• Analytics cookies: Used to collect aggregated, anonymized data about how members use the platform, helping a71 understand usage patterns and improve the service. This data does not identify individual members.

A71 does not use cookies to serve third-party advertising or to track your activity across other websites. You can manage cookie settings through your browser, though disabling essential cookies may affect your ability to use the platform.

8. Your Rights Regarding Your Personal Data

As a member of the a71 platform, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data a71 holds about you.
• Right to correction: If any of your personal data is inaccurate or incomplete, you may request that it be corrected.
• Right to deletion: You may request that a71 delete your personal data, subject to any legal retention obligations that apply.
• Right to restrict processing: In certain circumstances, you may request that a71 limit how your data is used while a query or complaint is being resolved.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to data portability: Where technically feasible and legally applicable, you may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, contact a71 at [email protected] with the subject line "Data Rights Request". A71 will respond to data rights requests within a reasonable timeframe. In some cases, a71 may need to verify your identity before processing a request.

9. Minors and Age Restrictions

The a71 platform is strictly for adults aged 18 and above. A71 does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register for or use the a71 platform under any circumstances.

If a71 becomes aware that personal data has been collected from a person under 18, that data will be deleted promptly and the associated account will be closed. If you believe that a minor has registered an account on the a71 platform, please contact support at [email protected] immediately.

Parents and guardians are encouraged to use parental controls and to monitor device usage to prevent underage access to online betting and gaming platforms. A71 supports responsible gaming and takes its obligations regarding adult-only access seriously.